Commercebank Investment Services (CIS)

Important information for procedures for opening a new account
To help the government fight the funding of terrorism and money laundering activities, Federal law requires all financial institutions to obtain, verify, and record information that identifies each person who opens an account.

What this means for you
When you open an account, we will ask for your name, address, date of birth, and other information that will allow us to identify you. We may ask to see your driver's license or other identifying documents.

The content available on this Website is the property of Mercantil CIS or its licensors and is protected by copyright and other intellectual property laws in the United States of America and by international copyright laws.

Permitted Use
Content received through this Website may be displayed, reformatted, and printed for the viewer’s non-commercial informational purposes only. None of this Website’s content may be reproduced, retransmitted, distributed, disseminated, sold, published, broadcast, or circulated to any other person (including posting to news groups, mail lists, or electronic bulletin boards) without the express prior written consent of Mercantil CIS.

Mercantil CIS Trademarks
Mercantil CIS is registered trademark. The names of other Mercantil CIS products and services referred to on this Website are registered and/or used as trademarks and/or service marks of Mercantil CIS and its parent company Mercantil Commercebank, N.A.

Statement Relating to Corporate names and Marks of Third Parties
All references on this website to the corporate names, trade names, trademarks and service marks of third parties are intended to accurately identify such parties as the sources of specific products and services. These third party marks may be the trademarks and/or service marks of such third parties. Mercantil Commercebank N.A. acknowledges the proprietary rights of such third parties to their identified names and makes no claim of license or interest in such marks. Mercantil CIS’ use of such names and marks is solely for purposes of proper identification, and there is no intent on Mercantil CIS ’ part to improperly use or dilute the proprietary rights of the owners and authorized users of such names and marks. No claim of association by Mercantil CIS with any such third party or its products and services is intended or should be inferred.

Disclaimer of warranties
The information available on this Website, including descriptions of and references to products, services, and publications of Mercantil CIS and third parties, is provided “as is” and without warranty of any kind, either express or implied, including, without limitation, any warranty of merchantabilty, fitness for a particular purpose, non-infringement, timeliness, accuracy, or completeness. Such descriptions and references do not imply an endorsement or recommendation of any such products, services, or publications.

Neither Mercantil CIS nor any of its affiliates, agents, or licensors shall be liable to the viewer or to anyone else for any loss or injury, other than death or personal injury resulting directly from the use of this Website, caused in whole or in part by its negligence or contingencies beyond its control in procuring, compiling, or delivering this Website or any content through this Website. In no event will Mercantil CIS, its affiliates, agents, or licensors be liable to the viewer or to anyone else for any decision made or action taken by the viewer in reliance on such content or this Website, for any interruption in the availability of this Website or any such content, or for any error or omission in any information provided on this Website. Mercantil CIS and its affiliates, agents, and licensors shall not be liable to the viewer or to anyone else for any consequential, special, incidental, indirect, or similar damages even if advised of the possibility of such damages.

The content available through this Website may be changed at any time without prior notice.

Security is our main objective.
Mercantil CIS is committed to safeguarding your assets and ensuring that your account information remains private. To this end, we have incorporated the use of state of the art technology and layers of security to ensure that your financial data is protected. These measures allow us to properly authenticate your identity when you access our services online and protect your information as it travels the Internet between your computer and our institution.

State of the Art Encryption
Security begins with the customer's browser. A secure browser will use encryption technology to scramble your information as it flows back and forth between you and our site, rendering it useless to hackers and unauthorized parties. Mercantil CIS requires the use of a secure browser such as Netscape Navigator or Microsoft Internet Explorer. Mercantil CIS has implemented 128-bit encryption to provide an even higher level of security. Encryption protects your data through the scrambling of information so that only authorized Mercantil CIS representatives can access your financial data in its original format.

VeriSign™ Digital Certificate Technology
For added security, Mercantil CIS also offers VeriSign™ digital certificate technology. This added layer of security provides you the added assurance that you are dealing with Mercantil CIS through authentication and the use of Secure Socket Layer (SSL) technology, protocol for secure Web-based communications. It also features a built-in security mechanism to ensure that information sent remains private and unchanged, even if intercepted

Firewall protection
We have installed a mechanism known as a "firewall" that acts as an added barrier of protection. Firewalls are intended to keep out unauthorized users out and ensure that information receive can only be accessed by authorized investment firm personnel.

Access I.D.
To ensure that only you can gain access to your accounts we require you to log-on by way of an access code, password and/or PIN (Personal Identification Number). For security reasons we encourage you not to share or inform others, and not use easily identifiable password combinations (for example: children or spouse's names, birth dates or addresses).

Automatic Log-Off
To further protect you, Mercantil CIS will automatically end your session if there is no activity on you PC for an extended period time.

Limited display of account information
As an added security measure, your account numbers will not be displayed in full - only the last six digits will appear.